Protecting Your Privacy & Ensuring Secure Shopping
At LuchiStores, we value your privacy and security. We are committed to protecting your personal information, ensuring safe transactions, and offering a secure online shopping experience for premium fabrics, interior designs, and home décor items.
This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from LuchiStores.com.
🔒 Information We Collect
When you shop at LuchiStores, we collect essential information to process your orders and improve your shopping experience.
1. Personal Information
We may collect the following details when you make a purchase or register an account:
✅ Name – To personalize your shopping experience.
✅ Email Address – For order confirmations, shipping updates, and customer support.
✅ Phone Number – For contact regarding your orders.
✅ Shipping & Billing Address – To deliver your products securely.
✅ Payment Details – Securely processed through encrypted payment gateways.
2. Non-Personal Information
We also collect non-identifiable data, such as:
✔️ Device Information – Browser type, IP address, and device model.
✔️ Website Interaction – Pages visited, time spent, and shopping preferences.
✔️ Cookies & Tracking Technologies – To enhance user experience and provide personalized recommendations.
💳 Secure Payment & Data Protection
We prioritize secure transactions to keep your financial information safe.
🔹 Encrypted Payments: We use SSL (Secure Socket Layer) encryption for all transactions.
🔹 Trusted Payment Gateways: Payments are processed through PayPal, Stripe, Visa, Mastercard, and other secure platforms.
🔹 No Payment Data Stored: We never store your full payment details.
🔹 Fraud Protection Measures: Advanced security protocols detect and prevent fraudulent activity.
🍪 How We Use Cookies & Tracking Technologies
LuchiStores uses cookies and tracking technologies to enhance your browsing experience.
What Are Cookies?
Cookies are small files stored on your device to remember your preferences and improve website performance.
Why We Use Cookies?
✅ Personalized Shopping Experience – Recommend products based on your browsing history.
✅ Faster Checkout Process – Save your login details securely.
✅ Performance Analytics – Understand how visitors use our site to improve user experience.
✅ Targeted Advertising – Show you relevant offers and promotions.
Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.
📩 How We Use Your Information
We only use your data to provide a better shopping experience and improve our services.
Primary Uses of Your Information:
✅ Order Processing & Fulfillment – To confirm, ship, and deliver your purchases.
✅ Customer Support & Assistance – To resolve issues and provide help.
✅ Marketing & Promotions – To send special offers, discounts, and updates.
✅ Security & Fraud Prevention – To detect suspicious activities and protect your account.
✅ Legal Compliance – To comply with applicable laws and regulations.
📤 Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share data in the following cases:
🔹 Third-Party Service Providers: We work with shipping carriers, payment processors, and marketing partners to fulfill your orders.
🔹 Legal Requirements: We may disclose your data if required by law or to protect our business.
🔹 Business Transfers: In case of mergers or acquisitions, your data may be transferred to new management.
🌍 International Data Transfers
As a global online store, we may transfer your data to servers located in different countries. We ensure all data transfers comply with GDPR, CCPA, and other privacy regulations to protect your rights.
🔄 Your Privacy Rights & Choices
You have control over your personal data at LuchiStores.
✅ Your Rights:
🔹 Access Your Data – Request a copy of the personal information we hold about you.
🔹 Update Your Information – Correct or modify your account details.
🔹 Delete Your Data – Request account deletion at any time.
🔹 Opt-Out of Marketing – Unsubscribe from promotional emails.
🔹 Restrict Data Processing – Limit how we use your information.
📝 How to Exercise Your Rights?
To request access, modification, or deletion of your data, contact our Privacy Team at:
📧 Email:info@luchistores.com
📢 Children’s Privacy Policy
LuchiStores does not knowingly collect personal data from children under 13. If we become aware of such data collection, we will take steps to delete it immediately.
🔄 Data Retention Policy
We retain your data only as long as necessary for business purposes or legal compliance. When data is no longer needed, we securely delete or anonymize it.
📞 Contact Us – Have Questions About Your Privacy?
Your privacy matters to us! If you have any concerns or questions about how we handle your data, feel free to contact us: